Active listening: An essential leadership skill

Active listening: An essential leadership skill

“Seek first to understand, then to be understood.” Stephen Covey, Seven Habits of Highly Effective People Being a great leader is not just about what you say and do, it involves listening to the voices of others too. Active listening is an essential leadership skill...
The importance of showing vulnerability as a leader

The importance of showing vulnerability as a leader

“Vulnerability is the best measure of courage” — Brené Brown At a glance, vulnerability is seen as a weakness, particularly in business. When it comes to leadership, vulnerability is often treated as a liability for leaders. Leaders feel a constant pressure to perform...
Developing heightened emotional intelligence

Developing heightened emotional intelligence

Our emotions drive our behaviour and have an impact on others. We respond to stimuli in our environment on an emotional level and many of our decisions are based on these feelings.  Emotional intelligence, or EQ, is defined as the ability to recognise, understand...
How your mindset affects outcomes

How your mindset affects outcomes

A mindset is the mental frame that you organise and orientate the world with. Your mindset will dictate the actions you take to achieve and sustain success as well as how you go about problem solving and generating ideas. Not only does your mindset guide your actions,...
How to turn a confrontation into a conversation

How to turn a confrontation into a conversation

Confrontation is typically viewed in a negative light. Many of us associate confrontations with the dramatised versions we see on TV and social media that are overflowing with insults and threats. For most of us, conflict may take days – even years – to...